Why Choose Us?
Consider the following when working with us
We are in the business of helping others manage their lives and homes. Our founders have always been passionate about serving the needs of others. They spent countless hours delivering meals to the elderly population through the Meals on Wheels program, raised funds to build a school in East Africa, and developed an orphan sponsor program that now places more than 100 children who are orphans of HIV/AIDS in school to give them a fair chance in life. The current management team has more than 140 years of combined home care experience and has worked with clients from many cultural, social and economic backgrounds, disability types, ages, and personality types. When selecting a provider, you want someone who can relate to you. Chances are very good that someone in our office can assist you.
We send out a quarterly newsletter to our clients, employees and referral sources. We find this is a great way to keep everyone updated on the latest developments at Caring Professionals Homecare. Please take a moment and sign up for ourMailing List to receive the latest news and special offers.
In May 2009, we sent out a client satisfaction survey and had a successful return rate of about 25%. Some of the key statistics that we would like to share are as follows:
- 92% of the clients said that their needs met or exceeded their satisfaction.
- 93% of the clients said that they always or usually like the staff we sent.
- 100% of the clients said that they would recommend Caring Professionals to others.
- 89% of the clients said that our staff was usually or always prompt and dependable.
- 100% of the clients said that they were always treated with respect.
Client satisfaction surveys are taken seriously and are sent out to all active clients on an annual basis.
For clients who receive Personal Care Assistance (PCA) services through Medical Assistance, we send a monthly statement to help clients maximize the value of their PCA services by using the hours that are available and this also prevents services from being stopped prematurely as a result of over-usage of hours.
WHAT CLIENTS SAY
Testimonials From Our Clients
Amazing! I am really impressed with the scope of services and presentation of materials from your management and marketing team. Thank you for staffing the case on short notice (same day). We will make more referrals to you in the... Read more »
I have been very pleased with the caregivers you have sent me. I have had services from several other agencies over the years, but really like your approach of listening to my needs when I call with a fast response.... Read more »
Caring Professionals Homecare works with my 7 year old autistic son and has provided our family with much needed relief. Thank you for helping us better understand the Medical Assistance system and helping us through the assessment process. I look... Read more »